Dental Clinic Coordinator
Company: The Salvation Army USA Central Territory
Location: Rochester
Posted on: January 23, 2025
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Job Description:
Position Summary
The Salvation Army Northern Division Rochester Corps is "doing the
most good" by providing holistic, person-centered services to
individuals and families in need. Services include short and
long-term case management; food, clothing, utility, rent, and
housing support; pastoral care, and connections to community
partners.
The Salvation Army Good Samaritan Dental and Medical Clinic
provides 1) medical services to those ineligible for health
insurance and 2) treatment for uninsured or under-insured patients
needing emergency dental care - primarily tooth extractions.
The Dental Clinic Coordinator oversees daily clinic operations and
ensures regulatory compliance. Key responsibilities include billing
support, clinical assistance, staff supervision, coordination of
volunteer dental professionals, record maintenance, patient
eligibility screening, and patient engagement to promote an
efficient and welcoming clinic environment.
$60,000 - $70,000 annually
Full time, 40 hours/week
Essential Functions (approximate time spent)
Billing Assistance and Reporting (30%): Assist with patient billing
and internal reporting.
Clinical Assistance (20%): Support dental care procedures,
including taking radiographs andadministering local anesthetic, if
certified.
Clinic Operations (15%): Ensure effective clinic operations by
overseeing staff and volunteer dental professionals' scheduling,
supervision, and training.
Records and Compliance (15%): Maintain accurate patient records and
ensure compliance with dental board regulations on practices and
equipment. Track volunteer insurance coverage.
Patient Eligibility and Referrals (5%): Screen patients for medical
assistance eligibility and connect them to community resources as
needed.
Community Networking and Outreach (5%):Actively recruit new
volunteers, including dentists, hygienists, and assistants. Engage
with donors, local businesses, and financial institutions to
strengthen partnerships. Collaborate with Division Headquarters on
grant opportunities.
Patient Engagement (5%): Greet patients, assist with check-in, and
registration, and handle inquiries to ensure a welcoming
environment.
Patient Scheduling and Administration (5%): Manage appointment
scheduling, reminders, and patient flow for efficient
operations.
Education and Experience:
Background in dental assisting (LDA), dental hygiene, healthcare
administration, or a related field is required.
Dental Hygienist (RDH) certificationis highly
Bachelor's degree in the relevant field
A minimum of 2-3 years of experience in a dental or healthcare
setting, including clinic operations, patient management, or
administrative duties.
Prior supervisory experience preferred.
Certification in radiography required.
Current Healthcare Provider-level Basic Life Support (BLS/CPR)
certification required or be willing to obtain. The Salvation Army
will assist in obtaining the certification if needed.
Must pass background checks.
Competencies
Proficient in dental practice management software and electronic
health records systems.
Knowledge of dental terminology, procedures, and MN Board of
Dentistry regulations.
Competence in billing processes.
Flexible interpersonal and communication skills.
High level of honor in dealing with confidential information.
Works with integrity, valuing honesty, and diligence.
Strong organizational skills and attention to detail.
Working Conditions
Requires a variety of work including standing, walking, sitting,
bending, lifting, twisting, and typing.
Professional environment; eligible for a remote-friendly work
environment.
Must be able to communicate clearly with colleagues and
patients.
Hours are a combination of weekdays and evenings.
Must be able to lift 35 pounds occasionally.
Supervisory Responsibilities
Provide training, supervision, and direction to Dental Clinic
employees and volunteers.
Driving/Travel Requirements
None.
Other Duties
All employees recognize that The Salvation Army is a church and
agree to support its religious mission as employees.
This job description is not all-inclusive. It is intended to
identify the essential functions of the position. The supervisor
may assign other duties, responsibilities, and tasks.
Keywords: The Salvation Army USA Central Territory, La Crosse , Dental Clinic Coordinator, Healthcare , Rochester, Wisconsin
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